Reviews for Dalworth Restoration McKinney

Great group, very professional and great attitude. Super nice people

The immediate response and quick cleanup was the best I could have hoped for. Thank you!

My first flood. The crew knew what to do and went to work. It is quite upsetting to see the furniture being removed but everyone was reassuring.

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Comment: This is our third job with Chris! He's awesome!!

I was pleased with the service.

There was an email glitch at the office that resulted in the team not bringing the pad we ordered on the first delivery attempt for one of the three rugs we had cleaned. They explained what happened and handled it well. The second rug that was delivered was wasn't as good. .I requested it to be corrected but the pad ended up sticking out on one side which the tech didn't correct. The first delivery of a large 10x14 rug went so well and they were very attentive to detail that it made the second rug 8 x 10 delivery with the pad seem somewhat hasty and haphazard. My family will try to fix it better so it aligns correctly. Since we had two deliveries for the one order, I would give the first gal who was fantastic a 5 star and Francisco a 3 star.

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
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Comment: John was very professional and the whole experience was excellent considering the circumstances. I will recommend Dalworth to everyone. I already have had great experience getting my floors cleaned, and this was excellent as well. Thank you very much.

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did call us?

Comment: Professional, courteous, and efficient. The rugs look great. Ticket No. JC-64196 Jack Thompson

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did call us?

Comment:

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did call us?

Comment: My water heater flooded our house on a Saturday. Dalworth was here in a little over an hour and immediately got to work. The guys were very quick and extremely professional. Dalworth continued to come out on a daily basis to make sure everything was drying out properly. Once everything was dry, they then replaced pads, and did a great job cleaned and replacing carpet. I am very happy with their work.

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did call us?

Comment: They were prompt, went right to work, and reviewed the situation, set up the humidifiers and fans where needed. Very courteous and explained the process.

The service was prompt, and the technician provided a plan that resolved our wet carpet problem. After the carpet was dried and new padding was installed, the carpet was relaid and cleaned. We later noticed a small hump in the carpet near the door, and the technician came back within a couple of hours of my call and resolved the situation.

Everything went well. Thank you for your service.

• How would you rate your overall experience with Dalworth Restoration McKinney?
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• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
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Comment: We are just starting the process but Terry has been very helpful and patient. He is explaining the process of drying out and what will come after that

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
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Comment: Outstanding service--prompt, dependable, and highly professional. Dalworth was great to work with (unlike our insurance company!)

Chase did an excellent job.....very quick to respond and went right to work and did a great job!!!!

The two men were very nice and did a great job. I am sorry I did not get their names.

We are just starting the process of drying the house, but Terry was informative and very thorough. He explained everything very well and made us feel good about the condition our house will be in when this is done. I'm confident in the job Terry and Dalworth will do for us!

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
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Comment: Quick response and work performed in a professional manner

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
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Comment: Technicians were very professional and very informative. No surprises... They did a great job cleaning up after a water leak at my school.

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
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Comment: Chase and his crew did an amazing job. House flooded and they were here within 45 minutes of my call. Chase did a great job. The service we received is why we called you all again.

• How would you rate your overall experience with Dalworth Restoration McKinney?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did call us?

Comment: Clean, Fast, and Professional Thanks